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Jumbo Hotfix Accumulator for R77.30 first time installation using CPUSE fails with "Failed creating backup archive" error
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Technical Level
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Solution ID |
sk149853 |
Technical Level |
|
Product |
Quantum Security Gateways, Quantum Security Management |
Version |
R77.30 (EOL) |
OS |
Gaia |
Date Created |
26-Mar-2019
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Last Modified |
15-Jul-2019
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Symptoms
Jumbo Hotfix Accumulator for R77.30 First Time Installation using CPUSE fails with "Failed creating backup archive
" error if this Jumbo HFA was installed using Legacy CLI.
cpinfo y all
shows HOTFIX_R77_30_JUMBO_HF
in the output.
- Product installation log file (for example
/opt/CPInstLog/install_fw1_HOTFIX_R77_30_JUMBO_HF.log
), shows:
Enter createCompletelyBackupFiles
About to execute command: nice -n 19 gtar -zxhvf -C /ramdisk/ping/tmp/HFbackupBckComp_avOWiY
Command nice -n 19 gtar -zxhvf -C /ramdisk/ping/tmp/HFbackupBckComp_avOWiY execution failed, exit code=2
Output = gtar: -C: Cannot open: No such file or directory
gtar: Error is not recoverable: exiting now
gtar: Child returned status 2
gtar: /ramdisk/ping/tmp/HFbackupBckComp_avOWiY: Not found in archive
gtar: Error exit delayed from previous errors
Solution
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