Support Center > Search Results > SecureKnowledge Details
Jumbo Hotfix Accumulator for R77.30 first time installation using CPUSE fails with "Failed creating backup archive" error Technical Level
Symptoms
  • Jumbo Hotfix Accumulator for R77.30 First Time Installation using CPUSE fails with "Failed creating backup archive" error if this Jumbo HFA was installed using Legacy CLI.

  • cpinfo –y all shows “HOTFIX_R77_30_JUMBO_HF” in the output.

  • Product installation log file (for example /opt/CPInstLog/install_fw1_HOTFIX_R77_30_JUMBO_HF.log), shows:

    Enter createCompletelyBackupFiles
    About to execute command: nice -n 19 gtar -zxhvf -C /ramdisk/ping/tmp/HFbackupBckComp_avOWiY
    Command nice -n 19 gtar -zxhvf -C /ramdisk/ping/tmp/HFbackupBckComp_avOWiY execution failed, exit code=2
    Output = gtar: -C: Cannot open: No such file or directory
    gtar: Error is not recoverable: exiting now
    gtar: Child returned status 2
    gtar: /ramdisk/ping/tmp/HFbackupBckComp_avOWiY: Not found in archive
    gtar: Error exit delayed from previous errors
Solution
Note: To view this solution you need to Sign In .