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Endpoint Security Clients are disconnected and Apache service is unable to start
Symptoms
  • Endpoint Security Clients are disconnected and Apache service is unable to start.
  • While trying to force start Apache using the following command:
    /opt/CPshrd-R80.20/web/Apache/bin/httpd -d /opt/CPuepm-R80.20/apache -k start -f /opt/CPuepm-R80.20/apache/conf/httpd.conf The following error appears:
    "(20014) Internal error: AH00058: Error retrieving pid file conf/httpd.pid AH00059: Remove it before continuing if it is corrupted"
Cause

$UEPMDIR/apache/conf/httpd.pid is corrupted


Solution
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