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Administrator becomes locked after updating their own Account Technical Level
Symptoms
  • Administrator becomes locked after updating their own name.
  • Cannot publish or discard the session using SmartConsole, receiving "Internal Error" message.
  • When trying to discard this session smartconsole reports internal error.
  • "Operation failed: Publish or Discard all session and run operation again. Administrator with open session: XXXXX YYYYY ZZZZZ" error when running R80.10/R80.20 Upgrade Verifier
Cause

Once the Administrator updates himself, his session becomes corrupted, and he is locked out.


Solution
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