MDS backup cannot be performed due to connected sessions

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Technical Level

Solution ID	sk142534
Technical Level
Product	Multi-Domain Security Management
Version	R80.10 (EOL)
OS	Gaia
Date Created	13-Dec-2018
Last Modified	26-Aug-2020

Symptoms

"Can not start the operation. You should disconnect all GUI Clients from this Security Management Server." error message when running the MDS backup.
"SessionInWorkLoginException" error when using the API "discard" to discard a connected session other than the current session.

Cause

This error message indicates that backup cannot be done while having connected sessions. There are connected session while performing the mds backup.

Solution

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