MDS backup cannot be performed due to connected sessions

Support Center > Search Results > SecureKnowledge Details

Technical Level

Symptoms

"Can not start the operation. You should disconnect all GUI Clients from this Security Management Server." error message when running the MDS backup.
"SessionInWorkLoginException" error when using the API "discard" to discard a connected session other than the current session.

Cause

This error message indicates that backup cannot be done while having connected sessions. There are connected session while performing the mds backup.

Solution

Note: To view this solution you need to Sign In .