The information you are about to copy is INTERNAL!
DO NOT share it with anyone outside Check Point.
Cannot create new object from SmartConsole after upgrading Management server to R80.10
Technical Level
Solution ID
sk139812
Technical Level
Product
Security Management
Version
R80.10
OS
Gaia
Date Created
06-Nov-2018
Last Modified
07-May-2019
Symptoms
After upgrade from R77.30 to R80.10, creation of a new object from SmartConsole fails with the following error:
"Failed to save object object_name.
Server error is: An internal error has occurred. (Code: 0x8003001D, could not access file for write operation)
Please contact technical support."
The cpm.elg file shows:
DATE TIME,PID INFO coresvc.internal.FwmSvcImpl [qtp-778838724-92]: object [73e92732-cf78-4d66-8370-2ed88598b981] 'test_object' is new , setting default custom fields
DATE TIME,PID ERROR internal.operation.OperationSvcImpl [qtp-778838724-92]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException
DATE TIME,PID ERROR coresvc.internal.FwmSvcImpl [qtp-778838724-92]: Error updating 1 object(s) from set.
DATE TIME,PID ERROR internal.operation.OperationSvcImpl [qtp-778838724-92]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException
DATE TIME,PID ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [qtp-778838724-92]: incident [9d4552b5-72b0-4129-9f08-dc837d8586f8]:
javax.validation.ValidationException: HV000028: Unexpected exception during isValid call.
at org.hibernate.validator.internal.engine.constraintvalidation.ConstraintTree.validateSingleConstraint(ConstraintTree.java:286)