Cannot create new object from SmartConsole after upgrading Management server to R80.10

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Solution ID	sk139812
Product	Security Management
Version	R80.10
OS	Gaia
Date Created	06-Nov-2018
Last Modified	07-May-2019

Symptoms

After upgrade from R77.30 to R80.10, creation of a new object from SmartConsole fails with the following error:

 
"Failed to save object object_name. 
Server error is: An internal error has occurred. (Code: 0x8003001D, could not access file for write operation)
Please contact technical support."

The cpm.elg file shows:

DATE TIME,PID INFO coresvc.internal.FwmSvcImpl [qtp-778838724-92]: object [73e92732-cf78-4d66-8370-2ed88598b981] 'test_object' is new , setting default custom fields
DATE TIME,PID ERROR internal.operation.OperationSvcImpl [qtp-778838724-92]: caught exception "HV000028: Unexpected exception during isValid call." 
from class javax.validation.ValidationException
DATE TIME,PID ERROR coresvc.internal.FwmSvcImpl [qtp-778838724-92]: Error updating 1 object(s) from set.
DATE TIME,PID ERROR internal.operation.OperationSvcImpl [qtp-778838724-92]: caught exception "HV000028: Unexpected exception during isValid call." 
from class javax.validation.ValidationException
DATE TIME,PID ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [qtp-778838724-92]: incident [9d4552b5-72b0-4129-9f08-dc837d8586f8]:

javax.validation.ValidationException: HV000028: Unexpected exception during isValid call.
at org.hibernate.validator.internal.engine.constraintvalidation.ConstraintTree.validateSingleConstraint(ConstraintTree.java:286)

Solution

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