To check your device u-boot version, run the "show diag" command.

The output  should be: Bootloader version: 82

If your boot-loader version is 82 or older, contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will provide you with a u-boot update that is compatible with your environment.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.

Important: The patch files are only for the 730/750/1430/1450 appliances!