Cannot enable multiple WAN interfaces on 700/1400 SMB appliances

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Technical Level

Solution ID	sk138912
Technical Level
Product	Small and Medium Business Appliances, Branch Office Appliances
Version	R77.20
OS	Gaia Embedded
Platform / Model	700, 1400
Date Created	25-Oct-2018
Last Modified	30-Dec-2019

Symptoms

Cannot enable multiple WAN interfaces on a gateway with boot-loader version 82 or older.

Solution

To check your device u-boot version, run the "show diag" command.

The output should be: Bootloader version: 82

If your boot-loader version is 82 or older, contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will provide you with a u-boot update that is compatible with your environment.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.

Important: The patch files are only for the 730/750/1430/1450 appliances!

Applies To:

SMB-6436

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