"invalid BIOS" status in the WebUI on Data Center, Enterprise, and Branch Appliances

Support Center > Search Results > SecureKnowledge Details

Technical Level

Solution ID	sk138332
Technical Level
Product	Quantum Security Gateways, Quantum Appliances, Quantum Spark Appliances
Version	R77.30 (EOL), R80.10 (EOL), R80.20 (EOL)
OS	Gaia
Platform / Model	3000, 5000, 15000, 23000
Date Created	03-Dec-2018
Last Modified	08-Aug-2022

Symptoms

The output for the dmidecode -t 11 command shows that the machine uses the primary BIOS:

# dmidecode 2.7
SMBIOS 3.0 present.

Handle 0x0025, DMI type 11, 5 bytes.
OEM Strings
        String 1: Primary BIOS

Cause

The issue is caused by a sporadic false identification of an invalid BIOS sensor.

Solution

Note: To view this solution you need to Sign In .