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SmartConsole shows "Policy Server is not responding" status for Security Gateway
Technical Level
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Solution ID
sk137092
Technical Level
Product
SmartConsole / SmartDashboard, Security Management
Version
R80.10, R80.20
Date Created
26-Sep-2018
Last Modified
12-May-2019
Symptoms
"cpstat polsrv" command shows "Policy Server is up", but SmartConsole shows wrong "Policy Server is not responding" status on Policy Server blade.
Cause
FWM on the Security Management Server fails to update Policy Server status.
Solution
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