SmartUpdate hangs on loading

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Technical Level

Solution ID	sk136512
Technical Level
Product	SmartUpdate, Security Management
Version	R80.10
OS	Gaia
Platform / Model	All
Date Created	03-Oct-2018
Last Modified	07-May-2019

Symptoms

SmartUpdate hangs on loading from anywhere between a few minutes and a few hours.
After the user then opens SmartUpdate, he/she sees hundreds of unattached licenses.
License operations (such as attach and detach) cannot be performed.

Solution

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