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SmartUpdate hangs on loading
Technical Level
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Solution ID
sk136512
Technical Level
Product
SmartUpdate, Quantum Security Management
Version
R80.10 (EOL), R80.20, R80.30, R80.40, R81, R81.10, R81.20
OS
Gaia
Platform / Model
All
Date Created
03-Oct-2018
Last Modified
08-Feb-2022
Symptoms
SmartUpdate hangs on loading from anywhere between a few minutes and a few hours.
After the user then opens SmartUpdate, he/she sees hundreds of unattached licenses.
License operations (such as attach and detach) cannot be performed.
Solution
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