"CA certificate for this certificate not found" when trying to upload a signed request by an intermediate CA on locally managed SMB appliances
||Small and Medium Business Appliances, Branch Office Appliances, Ruggedized Appliances
|Platform / Model
||600, 700, 1100, 1200R, 1400
- When trying to upload a signed request by an intermediate CA to the list of installed certificate, a pop-up error with "CA certificate for this certificate not found" is shown
- The intermediate CA is indeed present and added to the list of trusted CAs.
Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.