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Gaia Web Portal connections are dropped with "dropped by multiportal infrastructure" error in the logs after enabling Mobile Access Blade Technical Level
Symptoms
  • Gaia Web Portal connections are dropped with "dropped by multiportal infrastructure" error in the logs after Mobile Access blade has been enabled.
  • After receiving a certificate warning, page cannot be displayed in web browser, when trying to access the Gaia Web Portal.
Cause

Both Mobile Access Portal and Gaia Platform Portal are using the same port (443, by default).


Solution
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