"Log Server is not Configured" error in SmartConsole after upgrade

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Technical Level

Solution ID	sk133954
Technical Level
Product	SmartConsole
Version	R80.10 (EOL), R80.20 (EOL), R80.30 (EOL), R80.40, R81, R81.10
OS	Gaia
Platform / Model	All
Date Created	09-Aug-2018
Last Modified	06-Jul-2021

Symptoms

SmartConsole error: "Log Server is not configured (IP: x.x.x.x), make sure you publish all changes" after upgrade.

Cause

The version of the SmartEvent / Log Server is lower than the Security Management server's version. SmartEvent / Log Servers running R77.x versions are incompatible with R80.x Security Management servers. This occurs after upgrading the Security Management server but not the standalone SmartEvent / Log server.

Solution

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