An administrator fails to log in with SmartConsole after another user was configured in SmartConsole

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Technical Level

Solution ID	sk133273
Technical Level
Product	Quantum Security Management
Version	R80.20, R80.30, R80.40
OS	Gaia
Date Created	16-Aug-2018
Last Modified	21-Oct-2020

Symptoms

An administrator fails to log in with SmartConsole after another user was configured in SmartConsole on the R80.20 M1 Management Server.

Cause

The new user was configured in SmartConsole with a username identical to the administrator's username and the session was published.

Solution

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