Policy installation fails for centrally managed Capsule Cloud gateway

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Technical Level

Solution ID	sk132972
Technical Level
Product	Check Point Capsule Cloud
Version	All
Date Created	30-Jul-2018
Last Modified	05-Aug-2018

Symptoms

Policy installation fails for centrally managed Capsule Cloud gateway.
The rule causing the issue appears to be a rule that cannot be pushed to the Cloud (Unsupported).

Cause

The rule number reported in the policy install failure is the rule that is applicable to Capsule Cloud gateways.

Any other rules that are not supported will be ignored.

For example:

If there are 5 rules and the first three have a network object in the source column, they will be ignored.

If rule numbers 4 and 5 can be pushed and rule number 5 is causing the failure, the error will appear to be caused by rule number 2 (Since there are only two rules that can be installed on the Capsule Cloud gateway). Rules 4 and 5 are seen as rules 1 and 2.

Solution

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