Support Center > Search Results > SecureKnowledge Details
Identities are not synced to PEP if two PDPs will report the same network
Symptoms
  • PDP contains information for specific identity, but PEP does not have this identity information although it registered to the correct network.
Cause
The issue is caused due to the fact that PEP was already registered to this network, and not registered again with new PDP gateways.
The relevant flow:
  1. PDP_1 sends new network information for network X to PEP
  2. PEP registers to network X on PDP_1
  3. PDP_2 sends new network information for network X to PEP.
  4. PEP will not register again to network X with PDP_2.

 

To verify that this is the issue please use the following commands:

  1. Verify that the pep gateway is registered to the relevant network using "pep show networks registration" command on pep CLI.
  2. Check whether the pep is registered to the relevant network on the pdp, using "pdp network registered" command on pdp CLI. Example for an output:

--------------------------------------------------------------------

| Network | Mask | Member ID | Registered Gateways |

--------------------------------------------------------------------

| 1.1.1.16 | 255.255.255.240 | 1 | 100.100.100.1     |

--------------------------------------------------------------------


Solution
Note: To view this solution you need to Sign In .