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ROBO Gateway object appears as locked when connecting to orphan session Technical Level
Symptoms
  • If Security Management Server crashes before user publishes the changes in a ROBO Gateway object edited in SmartProvisioning GUI client, this ROBO Gateway object appears as locked when the user connects with SmartProvisioning GUI client again.
  • In SmartConsole -> MANAGE & SETTINGS -> Sessions -> View Sessions, the SmartProvisioning session appears as disconnected, and it is not possible to discard or publish it.
Solution
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