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ROBO Gateway object appears as locked when connecting to orphan session
Technical Level
Solution ID
sk129894
Technical Level
Product
SmartProvisioning
Version
R80.20 (EOL), R80.30 (EOL), R80.40
Date Created
19-Jun-2018
Last Modified
30-Jan-2020
Symptoms
If Security Management Server crashes before user publishes the changes in a ROBO Gateway object edited in SmartProvisioning GUI client, this ROBO Gateway object appears as locked when the user connects with SmartProvisioning GUI client again.
In SmartConsole -> MANAGE & SETTINGS -> Sessions -> View Sessions, the SmartProvisioning session appears as disconnected, and it is not possible to discard or publish it.
