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When Endpoint Security VPN client connects without Office Mode, upon disconnect, ccc_sessions entry not deleted
| Solution ID |
sk127452 |
| Product |
Endpoint Security VPN |
| Version |
R77.30 |
| Date Created |
21-May-2018
|
| Last Modified |
11-Mar-2019
|
Symptoms
- When Endpoint Security VPN client connects without Office Mode, upon disconnect, ccc_sessions entry not deleted.
- Clients were not able to connect with error: “Main Mode Sent notification to peer authentication failed”.
- In IKE.elg, the MM failed after MM5 “Auth failed”
Looking into VPND we could see the cause:
[vpnd 8659 1988862080][14 Mar 3:12:31] createCCCSession:: create session failed
[vpnd 8659 1988862080][14 Mar 3:12:31] MMProcess5Epilogue2: failed creating CCC session
[vpnd 8659 1988862080][14 Mar 3:12:31] RespMMPacketError: error in FWIKE_EXCH_MAIN_MODE - FWIKE_MM_PACKET_5_EPILOGUE2
Solution
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