Signatures update service (E1 engine) is not installed on Endpoint Management Server, by default.
To enable the Anti-Malware signature update service (E1 engine) on the local Endpoint Management Server and Endpoint Policy Servers:
- Make sure you have the latest CPUSE Agent installed. Refer to sk92449.
- Download the package.
- Follow the instructions in sk92449
Note: This hotfix should be installed only on a new clean install of R80.20/R80.20M1/R80.20M2.
*If you upgraded the server from another version (which already had Antimalware engine enabled), this hotfix should not be installed.
This hotfix should be installed on all your Policy Servers.
Related Solution: sk151533 - In 'SmartEndpoint > Anti-Malware updates', see "The service for Anti-Malware signatures update is not installed on this Endpoint Management Server. Based on the Anti-malware policy, Endpoint Security clients can update these signatures from other sources." (for R80.30)
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.