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Threat Prevention infected hosts log shows hosts with external IPs in locally managed SMB appliances Technical Level
Symptoms
  • When checking 'Threat Prevention' infected hosts , records show "Infected" or "possibly infected" hosts with external IPs that do not exist within the appliance network.
Solution

Contact Check Point Support to get a Hotfix for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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