Outlook message is cut off when passing the activity variable from UserCheck's mailto link

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Technical Level

Solution ID	sk124073
Technical Level
Product	Application Control, Anti-Bot
Version	R80.10, R80.20
OS	Gaia
Date Created	09-Apr-2018
Last Modified	12-May-2019

Symptoms

The Anti-bot UserCheck message includes a link with which the user can send an email reporting miscategorized emails. When the user clicks on this link, Outlook pops up with a prepared message. However, when the activity variable includes a & character, the email is cut off.

Cause

The & character is a special HTML character.

Solution

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