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Log indexer clear connection could not be established
| Solution ID |
sk123580 |
| Product |
SmartEvent / Eventia Analyzer, SmartLog |
| Version |
R80.10, R80.20 |
| OS |
Gaia |
| Platform / Model |
All |
| Date Created |
21-Mar-2018
|
| Last Modified |
17-Jun-2019
|
Symptoms
- When the user sets up a clear connection between the Security Management Server and R80.10 SmartEvent server as per sk101928, the log indexer clear connection cannot be established.
- The
log_indexer.elg file shows: "LEA communication failure with 172.26.195.91 (SIC Error for lea: Authentication error)"
Cause
The log indexer clear connection option is missing.
Solution
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