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SmartConsole R80.10 crashes when opening a Gateway Cluster object
Symptoms
  • SmartConsole R80.10 crashes when opening a Gateway Cluster object.
  • No error message is displayed when the crash occurs.
Cause

In rare cases, the log_servers settings on the Primary Management object might be corrupted or incorrect in the Management database. When opening the Gateway Cluster objectit tries to fetch the default log settings from the Primary Management object, which results in a crash.

The incorrect log_servers settings can be identified by viewing the Primary Management object using GuiDBEdit, and observing the values of the following two attributes:

define_logging_servers = true
log_servers = '()'  (i.e: empty set)


Solution
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