Support Center > Search Results > SecureKnowledge Details
"failed to get events list from DB SmartEvent" error is received and SmartEvent Policy installation fails
Symptoms
  • SmartEvent Policy installation fails with "failed to get events list from DB SmartEvent" and "unable to find policy standart in DB" errors after long period of time.
  • In the cpsemd.elg file there are: "failed to get events list from DB" and "can't find the policy file sem_user_modified_detection_policies.C." messages.
  • No new events are received in the SmartEvent Console.
Cause
  • SmartEvent server has not enough disk space. 
  • The "sem_user_modified_detection_policies.C" file was manually edited or it was corrupted.

Solution
Note: To view this solution you need to Sign In .