Security Gateway is sending wrong format BSD Syslog logs

Support Center > Search Results > SecureKnowledge Details

Technical Level

Symptoms

Security Gateway is forwarding the BSD Syslog logs with the following time offset: Mmm dd hh:mm:ss+01:00 Instead of the following offset: Mmm dd hh:mm:ss.
Syslog server is unable to parse the timestamp of the logs.

Cause

The BSD protocol requires the timestamp of the logs to arrive in the format of "Mmm dd hh:mm:ss", with a single space following this timestamp field.

When a time offset is added after the timestamp, such as "+01:00" the BSD protocol is unable to parse the timestamp correctly.

Solution

Note: To view this solution you need to Sign In .