The issue is relevant to the below scenarios:
- Upon clean install of Security Management / Standalone / Multi-Domain Server R77.30 or below after January 24th 2018.
- Upon adding CMA on Multi-Domain Server below 77.30 Jumbo Hotfix take 143 (Inlcuding previous versions) .
ICA certificate generation fails due to code issue (that is now fixed), causing connectivity to fail.
Important Notes:
- R80 and above releases are not affected by the issue.
- R77.30 Jumbo Hotfix take 143 and above environments are not affected by the issue.
- Effective February 26th 2018, the fix for this issue is included in R77.30 Gaia and Windows images.
For more information see Check Point R77.30.
For R77.20 and below contact Check Point Support to get a solution for this issue.
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.
For faster resolution and verification please collect CPinfo files from the Security Management and Security Gateways involved in the case.
For R77.30 based environments solutions would be provided according to the product it should be applied to:
- Fresh Security Management Server / Standalone installation on Gaia
- Fresh Security Management Server / Standalone installation on Windows
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- Install R77.30 GA image. Refer to Check Point R77.30.
If you do not wish to install the new R77.30 image, the following workaround is available:
If the First Time Wizard was not yet used, set the date to Jan 24, 2018 and after the First Time Wizard completes, set the date correctly.
If the First Time Wizard was already used, change the date and initialize the CA using
cpconfig :
- Run cpconfig from CMD
- Select 'Secure Internal Communication' tab
- Click on 'Reset'
- Insert a new activation key and click 'Apply'

- Click 'Yes' to reset Check Point services.
- CMA creation on existing Multi-Domain Management Server
- Fresh Multi-Domain Management Server installation
- Re-signing internal CA
- Endpoint Security Server R77.30.03 installation
- vSEC for Public Cloud / CloudGuard IAAS
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In deployments using the versions listed below or newer, the issue has been resolved and additional actions are not required:
- CloudGuard for AWS: R77.30-041.168
- CloudGuard for Azure: R77.30-053.230
- CloudGuard for GCP: R77.30-053-236
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This solution is about products that are no longer supported and it will not be updated
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