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CPInfo generation fails with "Could not verify CK: Could not resolve host" Technical Level
Symptoms
  • CPInfo generation fails with the following output:
    EXPERT# cpinfo
    Last attempt to download the latest CPinfo package from Check Point Download Center has failed.
    Would you like to try again? y/n: [y]y
    
          Updating...
    
    
    Verifying CK...
    
    Could not verify CK: Could not resolve host
    CPinfo update failed, using existing package
    
    Would you like to upload CPinfo file securely to Check Point Download Center? y/n: [y]y
    
    Verifying CK...
    
    Could not verify CK: Could not resolve host
    Exiting...
    
    OR the last line can be changed to
    Could not verify CK: General Error
    Exiting...
    
Solution
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