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Microsoft Azure ClusterXL fail-over
Technical Level
Solution ID
sk122218
Technical Level
Product
CloudGuard Network for Azure, ClusterXL
Version
All
OS
Gaia
Platform / Model
Azure
Date Created
09-Jan-2018
Last Modified
07-Jun-2020
Symptoms
Check Point ClusterXL deployed in Azure environment may fail-over between members.
"fwha_report_id_problem_status: Try to update state to FAILURE due to pnote Interface Active Check (desc all interfaces down)" error in /var/log/messages.
"CCP was not heard from member X on ifn ethx. Please check network configuration" error in /var/log/messages.
Cause
In a Microsoft Azure environment it is expected to see minor packet loss. Due to our default fault tolerance levels that are set in ClusterXL being too high for an Azure environment, this may cause unexpected failovers.
