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Failed to send report log to Check Point from Threat Emulation false positive log
| Solution ID |
sk122217 |
| Product |
SmartLog |
| Version |
R80.10 |
| Date Created |
04-Jan-2018
|
| Last Modified |
27-Jun-2018
|
Symptoms
- When sending report to Check Point from the Threat Emulation log card, the report fails with connectivity timeout error (after 30000ms):
Failed to send report!
Please check the application log for more details
- Debug of SmartConsole shows:
CP.Infrastructure.HelperClasses.DebugUtils+ProcessStatsTracker - Memory WorkingSetPrivate [KB] = 402316 (0); Memory WorkingSet = 535248 (0)
[20] [DATE TIME,PID] (ERROR) InvestigatorGui.Configuration.EventReport.EventReportViewModel - Failed sending Event Report to CheckPoint
System.NullReferenceException: Object reference not set to an instance of an object.
Solution
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