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"Generic_internal_error” message when running various API commands
Symptoms
  • "generic_internal_error" message reports Internal error. For more info search for incident [xyz] in log file for the following API commands:
    show-access-rulebase with "details-level" flag set to "full"
    show vpn-community-meshed
    show vpn-community-star
    show vpn-communities-meshed with "details-level" flag set to "full"
    show vpn-communities-star with "details-level" flag set to "full"
Cause

The shared secret configuration in the VPN community's database is corrupted, containing an object with an empty, externally managed gateway field. As a result, the Management API code fails to correctly process the API commands.


Solution
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