Support Center > Search Results > SecureKnowledge Details
SmartEvent view fails to display log information Technical Level
  • In SmartConsole application, SmartEvent view fails to display log information.
  • mgmt_cli_fingerprint command line utility fails with error Failed to decode certificate file to the binary format. File: 'xyz'.
    Or the error Failed to read client certificates.
  • The output of
    #file /web/conf/server.crt
    Returns: "ASCII text, with CRLF line terminators"

The Gaia certificate file contains Windows CRLF line terminators.

Note: To view this solution you need to Sign In .