Support Center > Search Results > SecureKnowledge Details
show-access-rulebase, show-groups and where-used API commands take too long time when called in full details level Technical Level
Symptoms
  • Commands like show-access-rulebase, show-groups and where-used called in full details level take a long time to execute.
  • When running an API request for show-access-rulebase with a high number of objects, it ends with "Timeout was reached" error after few minutes.
Cause

In a large rulebase with many grouped objects involved, dereferencing group member and calculating group membership can take a long time.


Solution
 Note: To view this solution you need to Sign In .