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"Error 26704. Wait for Install Helper process failed" error message when unable to uninstall Endpoint Security Client E80.70 from Windows Server
Technical Level
Solution ID
sk120153
Technical Level
Product
Endpoint Security Client
Version
E80.70 (EOL)
OS
Windows, Windows 10
Date Created
23-Aug-2017
Last Modified
20-Jan-2021
Symptoms
During an uninstall of the Endpoint Security Client, the following error message is received "Error 26704. Wait for Install Helper process failed".
During an uninstall of the Endpoint Security Client, the following error message is received "Error 26805. Failed to stop Check Point Watchdog service".
Cause
Wrong handling of Endpoint installer for the general version of Endpoint Security Client E80.70 with the Windows Server family.
You cannot uninstall this client in the normal way, if it was installed on a Windows Server.
