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60000 / 4000 Appliances - Query for SNMP OID "asgNetIfRx" or "asgNetIfTx" returns inconsistent values Technical Level
Symptoms
  • Query for SNMP OID .1.3.6.1.4.1.2620.1.48.26.1.1.11 (Received Bytes on an interface - .iso.org.dod.internet.private.enterprises.checkpoint.products.asg.asgSetup.asgNetIfTable.asgNetIfEntry.asgNetIfRx) or SNMP OID .1.3.6.1.4.1.2620.1.48.26.1.1.12 (Transmitted Bytes on an interface - .iso.org.dod.internet.private.enterprises.checkpoint.products.asg.asgSetup.asgNetIfTable.asgNetIfEntry.asgNetIfTx) returns inconsistent values - instead of expected increasing values of Received / Transmitted bytes, the SNMP query sometimes returns 0 values, and sometimes returns lower values than in the previous query.

    Example:

    Timestamp   OID                                                Returned Value
    10:55:58    1.3.6.1.4.1.2620.1.48.26.1.1.2.6 (asgNetIfName):   eth1-01
    10:55:58    1.3.6.1.4.1.2620.1.48.26.1.1.11.5 (asgNetIfRx):    0                 <=== 0 value
    10:55:58    1.3.6.1.4.1.2620.1.48.26.1.1.12.5 (asgNetIfTx):    0                 <=== 0 value 
    10:55:58    1.3.6.1.4.1.2620.1.48.26.1.1.2.6 (asgNetIfName):   eth1-01
    11:00:59    1.3.6.1.4.1.2620.1.48.26.1.1.11.5 (asgNetIfRx):    132738309547596
    11:00:59    1.3.6.1.4.1.2620.1.48.26.1.1.12.5 (asgNetIfTx):    1091565815182
    11:00:59    1.3.6.1.4.1.2620.1.48.26.1.1.2.6 (asgNetIfName):   eth1-01
    11:02:58    1.3.6.1.4.1.2620.1.48.26.1.1.11.5 (asgNetIfRx):    132745142357374
    11:02:58    1.3.6.1.4.1.2620.1.48.26.1.1.12.5 (asgNetIfTx):    1086468872366     <=== this value is lower than at 11:00:59
    
Solution
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