Legacy SmartEvent R80.x GUI crashes with core dump file at 65% "Getting list of active products..." when connecting directly and not with SmartConsole R80.10

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Technical Level

Solution ID	sk120076
Technical Level
Product	SmartEvent / Eventia Analyzer, SmartConsole / SmartDashboard
Version	R80.10, R80.20, R80.30, R80.40
OS	Windows
Platform / Model	Intel/PC
Date Created	17-Aug-2017
Last Modified	02-Sep-2020

Symptoms

Legacy SmartEvent R80.x GUI (C:\Program Files (x86)\CheckPoint\SmartConsole\R80.10\PROGRAM\AnalyzerClient.exe) crashes with core dump file at 65% "Getting list of active products..." when connecting directly to Management Server (and not with SmartConsole R80.10)

Solution

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