License is not attached to all members of vSEC for NSX cluster

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License is not attached to all members of vSEC for NSX cluster

Technical Level

Solution ID	sk118672
Technical Level
Product	vSEC for NSX
Version	R77.30 (EOL), R80 (EOL), R80.10 (EOL)
OS	Gaia
Platform / Model	VMWare ESX
Date Created	21-Jul-2017
Last Modified	10-Mar-2019

Symptoms

License is not attached to all members of vSEC for NSX cluster.
Attaching the license to the cluster with vsec_config utility appears successful.
SmartUpdate or output of 'cplic print' command on the vSEC for NSX cluster members reveals that one or more cluster member may be missing a license.
$FWDIR/conf/vSEC_lic.C file on the vSEC Controller shows:
[ PID ...]@HostName[Date Time] LicenseOperations::GenerateAndRunDbEditScript - Failed to run db edit with script file /tmp/fileXXX ... ... [ PID ...]@HostName[Date Time] VerifyLicense - Failure in attaching license to cluster <Name_of_Cluster_Object>
Output of the following command on the vSEC Controller shows multiple UID's for the same license:
[Expert@HostName:0]# echo -e "print_table_to_file licenses licenses_data.C\nquit\n" | dbedit -local

Cause

Multiple instances of the same license string exist in the Security Management Server database.
All these instances have a unique UID.

The license installation process for vSEC for NSX that is outlined in the Administration Guide, was not strictly followed, which caused this rare situation.

Solution

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