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High CPU consumption due to urandom, or "Error: Threat Extraction is not responding" displayed
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Technical Level
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| Solution ID |
sk118353 |
| Technical Level |
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| Product |
Threat Extraction, SandBlast Agent |
| Version |
R80.10 |
| Date Created |
09-Jul-2017
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| Last Modified |
11-Aug-2017
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Symptoms
- "Error: Threat Extraction is not responding" message appears in SmartConsole.
- Threat Extraction stops responding for mail requests, via CLI.
- cpstat scrub CLI command does not show Threat Extraction information.
- High CPU usage on the Security Gateway due to the processes: urandom, tr, or fold.
Solution
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