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Removal of Endpoint Security Client fails with "Error: 27557"
Technical Level
Solution ID
sk118233
Technical Level
Product
Endpoint Security Client
Version
E80.64 (EOL)
OS
Windows 7
Date Created
19-Jun-2017
Last Modified
11-Aug-2021
Symptoms
Removal of Endpoint Security Client (via Control Panel > Add/Remove Programs) fails due to password. The user receives Error: 27557.
Manual uninstallation of the Endpoint Security Client also fails due to password.
The values "UninstPwdHashDA" and "UninstPwdSaltDA" appear under the Windows Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\CheckPoint\Endpoint Security.
