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sms daemon does not start on startup
Symptoms
  • The sms daemon does not start automatically on the Security Management Server startup.
  • Running: # LSMenabler shows:
    This Security Management Server supports Profile Based Management
  • Running: "netstat -an" show that the Security Management Server is not listening on ports 9282 & 9283.
  • The command "smsstart" shows:
    VPN-1 Embedded Connector started successfully
    Instead of:
    VPN-1 Embedded Connector already running.
  • Running fwm debug (per sk86186) the following logs are found:
    [FWM PID]@XXXXXX[DATE TIME] Didn't get expected object for query CPOBJ.CPOBJ_DOES_SOFAWARE_GATEWAY_OR_LSM_SOFAWARE_PROFILE_EXIST
    [FWM PID]@XXXXXX[DATE TIME] StartOrStopSofawareProcess : VPN-1 Edge objects was not found in the database.
    [FWM PID]@XXXXXX[DATE TIME] ActivateOrDeactivateSofawareProcess : Going to execute command ''/opt/CPmds-R80/customers/XXXXXX/CPsuite-R80/fw1/bin/smsstop'''
Solution
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