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sms daemon does not start on startup
| Solution ID |
sk118083 |
| Product |
Security Management, Multi-Domain Management / Provider-1 |
| Version |
R80, R80.10 |
| OS |
Gaia |
| Platform / Model |
All |
| Date Created |
2017-06-12 08:24:09.0
|
| Last Modified |
2018-09-05 08:06:18.0
|
Symptoms
- The sms daemon does not start automatically on the Security Management Server startup.
- Running:
# LSMenabler shows:
This Security Management Server supports Profile Based Management
- Running: "netstat -an" show that the Security Management Server is not listening on ports 9282 & 9283.
- The command "smsstart" shows:
VPN-1 Embedded Connector started successfully
Instead of:
VPN-1 Embedded Connector already running.
- Running fwm debug (per sk86186) the following logs are found:
[FWM PID]@XXXXXX[DATE TIME] Didn't get expected object for query CPOBJ.CPOBJ_DOES_SOFAWARE_GATEWAY_OR_LSM_SOFAWARE_PROFILE_EXIST
[FWM PID]@XXXXXX[DATE TIME] StartOrStopSofawareProcess : VPN-1 Edge objects was not found in the database.
[FWM PID]@XXXXXX[DATE TIME] ActivateOrDeactivateSofawareProcess : Going to execute command ''/opt/CPmds-R80/customers/XXXXXX/CPsuite-R80/fw1/bin/smsstop'''
Solution
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