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Report does not appear for "Exporting to CSV" or "Exporting to PDF" in SmartView Technical Level
  • "Exporting to CSV" or "Exporting to PDF" in SmartView is displayed as completed, but the file does not appear.

    In R80.20 and higher, when the download completes:

    When opening the archive:


The product is functioning as designed.

To retrieve the exported PDF or CSV in R80.10 SmartView:

  1. Open a new Tab
  2. Under the Tasks Section, Click on Archive.
  3. The exported Excel and PDF files will be listed.
  4. Select the relevant file and download.
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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