Snapshot creation on Gaia OS is stuck at 1-2%

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Technical Level

Solution ID	sk116679
Technical Level
Product	Quantum Security Gateways, Quantum Security Management
Version	R80.10 (EOL), R80.20, R77.30 (EOL)
OS	Gaia
Platform / Model	All
Date Created	03-Apr-2017
Last Modified	29-Mar-2022

Symptoms

Snapshot creation on Gaia OS is stuck at 1-2%.

Example:

[Expert@HostName:0]# clish -c "show snapshots"
Restore points:
---------------

Restore point now under creation:
---------------------------------
snapshot_test (1%)

Cause

The number of temporary files in the $CPDIR/tmp/ directory or other directories is very large (for example, more than 2,000,000).

Note: On the Multi-Domain Security Management Server, check for this in the context of every Domain Management Server.

Example:

[Expert@HostName:0]# ls -l $CPDIR/tmp/ | head -n 12
-rw-rw-r--  1 admin root         0 Mar  9 01:05 fileFVwlJL
-rw-rw-r--  1 admin root         0 Mar  6 16:02 fileFW2POv
-rw-rw-r--  1 admin root         0 Mar 10 16:31 fileFW6Pi4
-rw-rw-r--  1 admin root         0 Mar 13 15:30 fileFW9LP9
-rw-rw-r--  1 admin root         0 Mar  7 18:32 fileFWD0IG
-rw-rw-r--  1 admin root         0 Mar  9 22:44 fileFWGAGW
-rw-rw-r--  1 admin root         0 Mar 10 07:40 fileFWJit5
-rw-rw-r--  1 admin root         0 Mar  9 17:34 fileFWKDpx
-rw-rw-r--  1 admin root         0 Mar 10 16:23 fileFWPVIC
-rw-rw-r--  1 admin root         0 Mar 13 17:41 fileFWWwCu
-rw-rw-r--  1 admin root         0 Mar  9 11:21 fileFWZYiZ
-rw-rw-r--  1 admin root         0 Mar 10 14:01 fileFWekTQ

Solution

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