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Original e-mail is not attached to DLP notification e-mails Technical Level
Symptoms
  • Original e-mail is not attached to DLP notification e-mails.
  • Following messages appear in DLPU debug (fw_debug dlpu on TDERROR_ALL_ALL=5):
    dlp_sendmail_get_attachment_buffer: size of original data file '/mnt/dlprd//opt/CPsuite-R77/fw1/dlp/smtp/E4/{e-mail ID}/orig/{e-mail ID}.eml' is xxxxxxx.
    dlpbe_config_get_max_attached_orig_email_size: start execution.
    dlp_sendmail_get_attachment_buffer: original data size exceeded the limit. It will NOT be attached at the current email notification.
Cause

By Default, the maximum allowed e-mail size to be attached to notification e-mails is 2MB.


Solution
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