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"show sysenv all" command shows "NotValid" in the "Value" column for "SAM", "NPU" and "SAM Fan" sensors, although SAM card is not installed on this 21000 appliance
Symptoms
  • Output of the Gaia Clish command "show sysenv all" shows "NotValid" in the "Value" column for "SAM", "NPU" and "SAM Fan" sensors, although SAM card is not installed on this 21000 appliance.

    Example (truncated for brevity):

    HostName> show sysenv all
    
    Name        Value       unit          type        status    Maximum     Minimum
    ... ...
    SAM (+12V)   NotValid     Volt          Voltage
    SAM (+3.3V)   NotValid     Volt          Voltage
    NPU1 (CoreV)   NotValid     Volt          Voltage
    NPU2 (CoreV)   NotValid     Volt          Voltage
    NPU3 (CoreV)   NotValid     Volt          Voltage
    Switch (CoreV)   NotValid     Volt          Voltage
    ... ...
    SAM Temp     NotValid     Celsius       Temperature
    NPU1 Temp    NotValid     Celsius       Temperature
    NPU2 Temp    NotValid     Celsius       Temperature
    NPU3 Temp    NotValid     Celsius       Temperature
    Switch Temp   NotValid     Celsius       Temperature
    ... ...
    SAM Fan1A    NotValid     RPM           Fan
    SAM Fan1B    NotValid     RPM           Fan
    SAM Fan2A    NotValid     RPM           Fan
    SAM Fan2B    NotValid     RPM           Fan
    SAM Fan3A    NotValid     RPM           Fan
    SAM Fan3B    NotValid     RPM           Fan
    SAM Fan4A    NotValid     RPM           Fan
    SAM Fan4B    NotValid     RPM           Fan
    SAM Fan5A    NotValid     RPM           Fan
    SAM Fan5B    NotValid     RPM           Fan
    ... ...
    HostName>
    
  • Output of the Gaia Clish command "show asset all" confirms that SAM card is not installed on this 21000 appliance.

    Example:

    HostName> show asset all
    Platform: G-50
    Model: Check Point 21400
    Serial Number: To Be Filled By O.E.M.
    CPU Frequency: 2400.179
    Number of disks: 2
    Disk 1 Model: WDC WD5003ABYX-01WERA1
    Disk 1 Capacity: 500 GB
    Disk 2 Model: WDC WD5003ABYX-01WERA1
    Disk 2 Capacity: 500 GB
    Sam Present: No
    Sam CPLD Version: N/A
    Slot 1 Bib version: N/A
    Slot 2 Bib version: N/A
    Slot 3 Bib version: N/A
    Sam Serial Number: N/A
    Sam Total Memory: N/A
    Slot 1 Memory: N/A
    Slot 2 Memory: N/A
    Slot 3 Memory: N/A
    
Cause

SAM card sensors are configured (in the /etc/appliance_config.xml file) to be displayed in Gaia OS.


Solution
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