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21000 appliance with SAM card is not able to boot after installing Take 210, Take 213 or Take 216 of R77.30 Jumbo Hotfix Accumulator
| Solution ID |
sk116070 |
| Product |
Data Center Security Appliances |
| Version |
R77.30 |
| OS |
Gaia |
| Platform / Model |
21000 |
| Date Created |
24-Feb-2017
|
| Last Modified |
17-May-2017
|
Symptoms
- 21000 appliance with SAM card is not able to boot after installing Take 210, Take 213 or Take 216 of R77.30 Jumbo Hotfix Accumulator
Stacktrace obtained from KDB (sk31511) during the issue:
Stack traceback for pid N
0x... N ... 1 3 R 0x... *fw_full
rsp rip Function (args)
0x... 0x... [simmod]simadp_cxl_offload_conf+0x...
0x... 0x... [simmod]sim_cpls_update_configuration+0x...
0x... 0x... [simmod]cphwd_api_update_cpls_configuration+0x...
0x... 0x... [fw_1]cphwd_api_update_cpls_configuration_+0x...
0x... 0x... [fw_1]cphwd_update_cpls_config+0x...
0x... 0x... [fw_1]fwha_conf_accelerator+0x...
0x... 0x... [fw_1]start_acceleration_stat_cb+0x...
0x... 0x... [fw_1]cphwd_start+0x...
0x... 0x... [fw_1]cphwd_enable_acceleration_on_instance+0x...
0x... 0x... [fw_0]cphwd_enable_acceleration+0x...
0x... 0x... [fw_0]fwmultik_atomload_run_ex+0x...
Solution
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