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"No relevant data found" warning when running Login Failures report
Symptoms
  • "No relevant data found" warning when running Login Failures report.
  • "no data was inserted into the temporary table" message in the geninfo.txt file.
  • Querying the database shows the customer_id column is 0 instead of a number greater than 0 for a valid reject reason.
Cause

Consolidator looks for the wrong log field.


Solution
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