Support Center > Search Results > SecureKnowledge Details
Locally Managed Cluster Gateways cannot be managed by SMP Technical Level
Symptoms
  • Locally Managed Cluster Gateways cannot be managed by SMP - the option to enable cloud services is "grayed out" while gateways are participating in a cluster.
Solution

This is an expected behavior.

Cluster gateways cannot be managed by the SMP. SIC is required for the SMP to trust the gateways. SIC is also required between cluster members, so this is a collision.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
This solution is about products that are no longer supported and it will not be updated

Give us Feedback
Please rate this document
[1=Worst,5=Best]
Comment