Locally Managed Cluster Gateways cannot be managed by SMP

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Technical Level

Solution ID	sk115479
Technical Level
Product	Quantum Spark Portal
Version	R77.20 (EOL)
Date Created	13-Jan-2017
Last Modified	15-Jan-2017

Symptoms

Locally Managed Cluster Gateways cannot be managed by SMP - the option to enable cloud services is "grayed out" while gateways are participating in a cluster.

Solution

This is an expected behavior.

Cluster gateways cannot be managed by the SMP. SIC is required for the SMP to trust the gateways. SIC is also required between cluster members, so this is a collision.

This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.

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