Support Center > Search Results > SecureKnowledge Details
SmartProvisioning GUI shows VLAN interfaces as "ethX.NNN:Resolve:DataStruct:Encode:..." in ROBO Gateway properties window
Symptoms
  • In SmartProvisioning GUI, right-click on the ROBO Gateway - go to the "Actions" menu - click on "Get Actual Settings" - the ROBO Gateway properties window opens - go to the "Interfaces" tab - all the VLAN interfaces are shown as:
    "ethX.NNN:Resolve:DataStruct:Encode::PA_splat_utils:xml_mgmt:cpxerces_c:cpxalan_c:cpxalanMsg:GeneralTopic"

    Example:
  • After clicking on "Push Settings and Actions" in the "Actions" menu, the involved VLAN interfaces are deleted on the ROBO Gateway.

  • Debug of CPD daemon on the ROBO Gateway (per sk86320) during the "Get Actual Settings" action shows that ROBO Gateway sends the names of VLAN interfaces in this problematic way (while names of physical are sent correctly).

    Example from the debug:
    Vlan:
    Printing Gaia's Vlan[name='eth2.1291:Resolve:DataStruct:Encode::PA_splat_utils:xml_mgmt:cpxerces_c:cpxalan_c:cpxalanMsg:GeneralTopic'
    enabled=yes
    depend_on=eth2
    vlan_id=1291
    address=X.X.X.X/255.255.255.0
    mac=...
    mtu=1500
    DHCP=no
Solution
Note: To view this solution you need to Sign In .