Support Center > Search Results > SecureKnowledge Details
How to send original email after Threat Extraction scrubbed the email
Symptoms
  • Not able to download the Original file from Threat Extraction
  • Try download the original file but it doesn't work & getting Error: ( The notification page has expired. You can safely close the page or Log reverence id: LRID#XXXXXXXX)
Cause

The email attachments were cleaned of potential threat. Not able to download the original email attachment file from Threat Extraction.

The email attachments were cleaned of potential threats by Check Point Sandblast.


Solution
Note: To view this solution you need to Sign In .