Security Gateway with enabled SecureXL might crash during policy installation when SAM card is not installed

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Support Center > Search Results > SecureKnowledge Details

Solution ID	sk114153
Product	SecureXL
Version	R75, R76, R77, R77.10, R77.20, R77.30
OS	Gaia, SecurePlatform 2.6, Crossbeam XOS, IPSO 6.2
Platform / Model	All
Date Created	25-Oct-2016
Last Modified	21-May-2017

Symptoms

Security Gateway might crash in rare case with vmcore dump file during policy installation in the following scenario:
- SecureXL is enabled
- SAM card is not installed

Cause

Corruption of entries in the SecureXL kernel table db_sim_mcast_adp_conn_tab_id.

Solution

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