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Mobile Access Portal and Java Compatibility - New Mobile Access Portal Agent technology
EA program for early R80.20 customers is available. In order to receive the hotfix please contact your Check Point representative or Contact Check Point Support

The new Mobile Access Portal Agent technology is now available.

The Check Point Mobile Access Portal offers a variety of on-demand client technologies, including SSL Network Extender, Compliance Scan and Secure Workspace.

The on-demand technologies are downloaded and invoked by the Mobile Access Portal Agent.
While for Internet Explorer browser, the Portal Agent is implemented as an ActiveX control,
for all other web browsers it is implemented as a Java Plugin, leveraging the Java NPAPI technology.

Java Plugins support has been deprecated by the various web browsers, including Chrome, Firefox and Edge.

Check Point is working on a new Mobile Access Portal Agent technology to maintain the current on-demand technologies support across the various supported web browsers.

The following table outlines Check Point's plan to deliver the new Mobile Access Portal Agent technology:

  Web browsers
Operating Systems Internet Explorer Edge Chrome FireFox Safari
Windows Supported Q2 2018 Hotfix available Hotfix available Not Supported
Linux N/A N/A Hotfix available Hotfix available N/A
macOS N/A N/A Q2 2018 Q2 2018 Supported

Mobile Access Hotfix Downloads


  • In order to download some of the packages you will need to have a Software Subscription or Active Support plan.
  • This hotfix can be installed only on top of R77.30 Jumbo Hotfix take 205, R77.30 Jumbo Hotfix take 266 or later, or R80.10 Jumbo take 15 or later.
  • Deployment with CPUSE is available for R77.30 with Jumbo take 266 or later, or R80.10 Jumbo take 15 or later.
  • Future Jumbo takes might include content that will conflict with this Hotfix. Installing such a Jumbo take on a system with this hotfix, will fail with an appropriate error. In such a case, please contact Check Point Support.

Hotfix Installation Package

Platform/Version Hotfix (Gaia) Release Notes
R77.30 with Jumbo take 205
(TGZ) (legacy) (PDF)
R77.30 with Jumbo take 266 or later (TGZ) (CPUSE) (PDF)
R80.10 with Jumbo take 15 or later (TGZ) (CPUSE) (PDF)


Hotfix Installation CPUSE Identifier

To install the hotfix via CPUSE in Gaia portal or CPUSE CLI use identifiers listed in the table below:

Platform/Version CPUSE Identifier
R77.30 with Jumbo take 266 or later
R80.10 with Jumbo take 15 or later


Note for R80.10 users:

Pay attention to sk117673 - Mobile Access Portal Agent for Google Chrome asks to re-install even after it was properly installed


Related Solution: sk119772 - Mobile Access Portal Agent Prerequisites for Linux

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