Support Center > Search Results > SecureKnowledge Details
database/signatures (APCL/URL, IPS, objects...) update fails when passing through proxy with NTLM authentication Technical Level
Symptoms
  • During manual database objects update, when passing through proxy with NTLM authentication, the attempt fails.

  • Error message provided multiple possible causes.
  • Manually running the command from cli:
    # curl_cli [--proxy IP_or_HostName:Port] -v -k https://updates.checkpoint.com -x
    provides the following output:

    * About to connect() to proxy  (#0)
    *   Trying  (proxy IP)  (#0)
    * Establish HTTP proxy tunnel to updates.checkpoint.com:443
    < HTTP/1.1 407 Proxy Authentication Required
    
    < Proxy-Authenticate: NEGOTIATE
    
    < Proxy-Authenticate: NTLM
    < Proxy-Authenticate: BASIC realm=""
    < Cache-Control: no-cache
    < Pragma: no-cache
    < Content-Type: text/html; charset=utf-8
    < Proxy-Connection: close
    < Connection: close
    < Content-Length: 849
    
    * Ignore 849 bytes of response-body
    * Received HTTP code 407 from proxy after CONNECT
    * Closing connection #0
    curl: (56) Received HTTP code 407 from proxy after CONNECT
Cause

The use of NTLM for the authentication method is currently not supported. 

The reply of 'HTTP code 407' means -  Proxy Authentication Required.


Solution
Note: To view this solution you need to Sign In .